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Uncomplicated UTI & The NHS Pharmacy First Service

The Pharmacy First service allows community pharmacists in England to assess and treat common conditions – specifically uncomplicated urinary tract infections (UTIs) – without the need for a GP appointment. This service offers a faster, more accessible route to expert care for women.

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Who is this service for?

The specific clinical pathway for treating uncomplicated UTIs under Pharmacy First is designed for women within a specific age range.

Eligibility: Women aged 16 to 64 years old.

Condition: Suspected uncomplicated urinary tract infection (UTI).

Exclusions: Men, pregnant women, history of frequent urine infections and children are not eligible for this specific Pharmacy First pathway and should consult a GP.

Recognising the symptoms

The specific clinical pathway for treating uncomplicated UTIs under Pharmacy First is designed for women within a specific age range.

Burning Sensation

Pain or a stinging sensation when passing urine (dysuria).

Urgency

Needing to pee suddenly or more urgently than usual.

Frequency

Needing to pee more often than usual.

Pain

Pain low down in your tummy or pressure in the pelvic area.

Urine Changes

Urine that looks cloudy, dark, or has a strong smell.

How the service works

You can visit us at Saood Pharmacy with or without a GP referral.

Access: Please call us on 01189572687 or visit the form at the bottom of the page to check eligibility and book an appointment.

Consultation: You will have a private consultation with a highly trained pharmacist
which includes taking a patient history.

Assessment: The pharmacist will review your symptoms and medical history to determine if treatment is appropriate.

Treatment options

If the pharmacist confirms an uncomplicated UTI that requires treatment, they can supply medication directly.

Antibiotics: A short course of oral antibiotics can be prescribed if clinically appropriate.

Symptom Relief: Recommendations for over-the-counter painkillers or cystitis relief sachets to manage discomfort.

Self-Care Advice: Guidance on increasing fluid intake and other hygiene measures to help clear the infection and prevent recurrence.

Note: If medication is prescribed, standard NHS prescription charges apply (unless
the patient is exempt, e.g., children).

Why visit Saood Pharmacy to treat a UTI?

Convenience

Central town centre location with no need for a GP appointment.

Access

Faster, more accessible route to getting assessed and starting treatment immediately.

Expertise

Our pharmacy teams utilise their clinical expertise to provide reliable guidance on managing UTIs and selecting the most effective treatment options for your needs.

Advice and treatment for other common conditions in Saood pharmacy Reading

The Pharmacy First Clinical Pathways Service is an NHS service designed to offer
free advice and treatments to eligible patients for seven common conditions
including UTIs. Patients can access this service at Saood Pharmacy in Central
Reading. The additional six conditions covered by this service are:

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